Frequently Asked Questions
Welcome to the sayHey FAQ section!
Whether you're a User, Empathy Listener, Psychologist, or Corporate Partner,
find answers to all your questions here.
What is sayHey?
sayHey is a platform where you can have real conversations with empathy listeners and professionals. Whether you need support, someone to talk to, or just a meaningful chat, we’re here.
Frequently Asked Questions
Users FAQ
sayHey offers 1st session completely free with empathy listeners. However, premium services with psychologists may have a fee.
Empathy listeners are trained individuals who provide non-judgmental, compassionate listening to support you through life’s challenges.
Absolutely! Your privacy is our priority. All conversations are confidential and secure—we do not share your data.
Yes, sayHey connects you with licensed psychologists for deeper mental health support if needed.
Yes! You can speak without revealing your identity. Your comfort and security come first.
Anything! From stress and relationships to career struggles and personal growth—no topic is off-limits.
Yes! If you connect with an empathy listener you like, you can request them again for future conversations.
Currently we have empathy listeners available morning to night – so you can talk whenever you need.
Soon, we will be available 24 x 7!
Psychologists FAQ
Licensed therapists, counselors, and psychologists with a valid certification can apply to join sayHey.
Submit your license and credentials through our verification process. Once approved, you can start offering services.
Users can book sessions directly with you. You’ll receive notifications and manage your availability on the platform.
We have fixed and flexible session rates, and sayHey takes a small commission for platform maintenance and security.
Payments are securely processed through sayHey, and earnings are transferred to your account weekly.
Currently we offer voice sessions.
But soon, we will enable chat-based, voice, or video sessions depending on what suits you and your clients best.
If a user is in crisis, we have escalation protocols to guide them toward immediate professional support.
Fill out the Psychologist Registration Form, complete verification, and start supporting users.
Empathy Listeners FAQ
Anyone with great listening skills, empathy, and a non-judgmental attitude can apply to become an empathy listener.
No formal certification is required. However, we provide training and guidelines to help you support users effectively.
There’s no fixed schedule! You can volunteer or work part-time based on your availability.
No! Empathy listeners are not therapists—your role is to listen, support, and provide a safe space for users.
sayHey offers both volunteer and paid opportunities based on experience, user feedback, and demand.
We provide training and support to help you navigate sensitive discussions while ensuring your well-being.
Yes! If you feel uncomfortable or unqualified for a certain discussion, you can choose to decline.
Yes! Your personal details remain private, and conversations are securely encrypted.
If you believe a user needs deeper support, you can recommend them to a licensed psychologist within the platform.
Apply through our Empathy Listener Portal, complete the onboarding process, and start supporting users.
Your Safe Space to Speak & Be Heard.
At sayHey, every voice matters.
Share your thoughts, express your feelings, and connect with empathetic listeners who genuinely care.
No judgment, just understanding.